Petiole Fashion – Shopping Policies

Just a quick note on our online shopping policies to help you shop confidently with Petiole Fashion:

• Once your order is placed, we are unable to cancel or return it, so please choose carefully before checking out.
• If you receive a damaged item, don’t worry. Please ensure you record an unboxing video, as it is required for any return due to damage.
• Colors may vary slightly due to lighting, but we always aim to show the true beauty of our designs.

🛒 Place your orders only at www.petiolefashion.com

If you’re unsure about anything, you're always welcome to visit our store before placing your order.

Thanks for being part of the Petiole family 💖

Shipping & Returns

We do not accept returns or refunds for our products except in the following cases:

• Major damage
• Wrong item sent
• Size different from what you ordered

For all such cases, a 360º unboxing video is mandatory. Return requests without video proof will not be accepted.

• The video must clearly show the unopened package and the address label.
• No replacement or refund will be processed without valid video evidence.
• You must raise a return request through our support platforms (call/website support portal) within 24 hours of receiving your order.
• Discounted items are final and cannot be returned or exchanged.
• Once a product is dispatched, returns are not accepted.